1.2.1 Limited Use of Copyrighted Materials
1.4.1 Intellectual Property Policy
2.3. PERSONAL DATA, DATA SUBJECTS AND CATEGORIES OF PERSONAL DATA
2.3.2. Who are the data subjects?
2.3.3. How do we collect and what categories of personal data do we process?
2.3.4. How do we use your data?
2.4. BASIS AND DURATION OF PERSONAL DATA PROCESSING
2.4.1. On what basis can 360imprimir process your personal data?
2.4.2. How long do we store your personal data?
2.5. BASIS AND DURATION OF PERSONAL DATA PROCESSING
2.5.1. With whom do we share your personal information?
2.6. BASIS AND DURATION OF PERSONAL DATA PROCESSING
2.6.1. How do we keep your personal data safe?
3.1 Termination of Contract 360imprimir
3.5.2 Discount for New Customers
IV. Terms of Sale - Shipping and Returns Policy
Please read these terms and conditions of use carefully, as they govern your access to and use of this website. Any person accessing the website of 360imprimir and/or its subsidiaries (hereinafter, "360imprimir") implicitly agrees to the terms and conditions contained in these General Conditions of Use. If you do not agree with the following terms, we recommend that you report the situation to the 360imprimir email address [email protected] and do not use this website. This site contains graphics, photographs, images, document samples, illustrations, text, fonts, music, software tools and other information (hereinafter referred to as "content") which are owned by 360imprimir.
360imprimir may change or modify the website, including the services and content, at any time and without prior notice. In order to ensure a greater understanding of your rights and obligations as a User, we recommend that you consult these terms and conditions of use each time you access this website.
360imprimir cannot guarantee that:- Creations are always unique and do not have similarities and/or are not used by others;
- Any design created through our creative tools does not infringe any third-party rights and/or any registered trademark.
The User assumes responsibility for the use of this website in accordance with the rules of these terms and conditions and in accordance with current legislation in Portugal, especially with regard to e-commerce regulations. You agree that you will not use this website to produce offensive, illegal, malicious, harmful actions, or any other action that violates the rights of other individuals, trademarks or companies.
360imprimir informs the user that, by accepting these terms and conditions, they also accept the terms and conditions of the other countries in which 360imprimir operates within the European Economic Area. Furthermore, 360imprimir informs that the content of the terms and conditions of all websites of the countries within the European Economic Area, including these, is entirely consistent, differing only in the language in which they are presented. However, in the event of a conflict between the terms and conditions of the different countries in which it operates, 360imprimir informs that the Portuguese version shall prevail.
- Registering on the website, creating a unique profile in your own name or on behalf of a legal entity provided that you have the power to do so, providing truthful information and refraining from creating multiple profiles or on behalf of third parties without sufficient powers of representation;
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Not upload, download, post, email, or otherwise transmit any content that:
- whose nature is illegal, pornographic, incites hatred, violates laws relating to child pornography and sexual exploitation of minors, permits or promotes unsafe practices that may cause physical, mental, or moral harm to children, that may be objectionable in racial, ethnic, social, political, legal, moral, or religious terms, or that are otherwise objectionable, or that may be offensive to the rights of third parties, including, but not limited to, rights to privacy and intellectual property;
- that may infringe any patent, trademark, trade secret, copyright, intellectual or proprietary rights of any person. For the avoidance of doubt, the User may only contribute works of their own authorship, therefore original. This means that the User may not use images of celebrities or products of companies, or images, texts or graphic designs that have been copied from a particular website without the written permission of the owner. The User may not create a "new" image or slogan using elements of images or quotations that have been created by other people;
- that constitutes or encourages a criminal offense or illegal activity, violates the rights of any person, or violates any national or international law or regulation;
- that involves the transmission of unsolicited or unauthorized advertising or promotional material, junk mail, spam, chain letters, or any other form of solicitation;
- whose information is false or misleading;
- or any material that contains computer viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any software, hardware, or telecommunications equipment;
- Not impersonate any natural or legal person, nor misrepresent the User's relationship with a natural or legal person in an inaccurate or deliberately incorrect manner;
- Not disrupt or abuse the website or any service, promotion, discount, system resource, account, server, or network, or other website linked to or accessible through our website, or jeopardize the security of such websites;
- Not use or falsify non-public areas of the website, nor access them. Any User who improperly and without authorization accesses these areas of the website may be subject to legal action.
- Not transfer the 360imprimir user account to another person without the prior written consent of 360imprimir;
- Not copy, modify, or distribute rights or content from the website, services, or tools, or the trademarks and copyrights of 360imprimir;
- Not capture or collect information about Users, including their email addresses, without their consent.
360imprimir reserves the right to cancel any user account created without this constituting an obligation of 360imprimir to compensate the user in the event that false or abusive profiles are created in relation to representation rights or if there is abusive use of the website or promotional campaigns that are in force at any time.
The User acknowledges that 360imprimir does not conduct any prior review of submitted content. At the time of placing an order, you acknowledge that 360imprimir may review the order and its content to ensure compliance with 360imprimir's guidelines and compliance with the terms and conditions of this Agreement. 360imprimir does not endorse and, consequently, is not responsible for the content submitted to the website by any User, nor for the opinions, recommendations, or advice expressed therein. Notwithstanding the foregoing, 360imprimir and its designees shall have the right to reject or remove, without prior notice, any content that violates the agreement or that 360imprimir deems objectionable. In this regard, the 360imprimir User agrees to analyze and assume all risks associated with the use of all their content.
The User acknowledges and agrees to be responsible for the creation and compilation of their content, and that neither 360imprimir nor any other party involved in the production of any product incorporating said content assumes such responsibility. The production by 360imprimir of any product displaying the User's content does not constitute an indication that 360imprimir approves the content in question, that the content complies with all applicable laws, or that the User is exempt from all liability or damages arising from the use of the Content.
The User acknowledges and agrees that 360imprimir may preserve or store their content, as well as disclose it if required by law, or if 360imprimir understands, according to reasonable criteria and as stipulated in our Privacy Protection Policy, that said preservation, storage or disclosure is necessary.
The User acknowledges responsibility for all actions and communications carried out through their account. 360imprimir assumes no liability and cannot be held responsible for content uploaded or otherwise transmitted by or for the User, or by or for third parties. This means that 360imprimir is not responsible for errors, defamations, insults, slanders, omissions, falsehoods, forgeries, obscenities, pornography, or blasphemy that the User or third parties may encounter. The User agrees to waive all claims against 360imprimir, its service providers, agents, and employees for losses, damages, and detriments related to communications, content, or materials contained on the website. The User further agrees to indemnify 360imprimir for all claims and expenses, including reasonable attorney's fees, based on or arising from the User's breach of any of the provisions of this Agreement.
It is important to emphasize that the customer is solely responsible for the content they submit, the content they produce in the product editor available on the 360imprimir website, and the content they request to be used in the "design replication" and "custom design" services. That is, the customer ensures the rights to the images, graphics, fonts, texts, and other materials incorporated into the products. By submitting a design, using the product editor available on the 360imprimir website, or requesting the "design replication" or "custom design" services, you agree that you will not include text, fonts, images, drawings, trademarks, service marks, or any other third-party copyrighted material in the products, unless you have obtained the corresponding permissions from the owners. The customer warrants that the products do not infringe any third-party rights, including copyright, trademark, publicity, or privacy rights, and that they will not defame any third party. Furthermore, you warrant that you have all the necessary rights or permissions to incorporate third-party materials into your products, including third-party materials available through a third-party design service. You warrant that you have all necessary authorizations, permissions, and rights to place an order through this website and authorize 360imprimir to produce the products on your behalf. The customer grants 360imprimir the right to copy, modify, create derivative works, and vectorize any content submitted by the customer to fulfill the order. In addition, the customer warrants that they have sufficient rights to allow 360imprimir to copy, modify, create derivative works, and vectorize any content uploaded in order to fulfill the order.
The User acknowledges and agrees that all content contained or distributed on or through the website by 360imprimir, its advertisers, or other third parties is protected by trademarks, service marks, patents, copyrights, or by laws and other proprietary rights. The User may not use or distribute any content received through the website without the consent of 360imprimir or the content owner.
You acknowledge and agree that the website and any software made available to you or used in connection with the website contain confidential and proprietary information that is protected by intellectual property laws and other laws.
Subject to the User's compliance with the terms and conditions of this Agreement, 360imprimir grants the User a non-exclusive and non-transferable license to use the software solely to the extent necessary to use this website, and the User agrees not to modify, rent, assign, lend, sell, distribute, or create derivative works based on the website or the software, in whole or in part.
360imprimir grants the User a non-exclusive, revocable, and limited license to utilize the content and tools, images, and photographs of 360imprimir’s products for the purpose of promoting and advertising the website, for which the User must always include an appropriate reference to the author of said content and a link to the 360imprimir website. 360imprimir reserves the right to revoke this license at any time.
The distinctive signs, product images, and trademarks of 360imprimir may not be used in connection with any product or service that does not belong to 360imprimir, in any manner that is likely to cause confusion among customers, or in any manner that disparages or harms the reputation of 360imprimir. All other trademarks not owned by 360imprimir that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by 360imprimir.
This site and all its content are the property of 360imprimir, which owns the respective copyrights, or is the property of parties that have authorized 360imprimir to use such property.
It is expressly prohibited to retain, copy, distribute, disseminate, or use the contents, except in the cases provided for in these terms of use. 360imprimir reserves the right to add, delete, or modify part(s) of the content at any time and without prior notice.
The Intellectual Property protected by 360imprimir arises when a specific idea becomes tangible. Intellectual property may include a registered trademark, a patent of invention, an industrial design, or other type of creation, and may be legally acquired. 360imprimir respects the intellectual property rights of third parties. 360imprimir may terminate the accounts of Users who infringe, or may infringe, the copyright or other intellectual property rights of third parties.
If the User believes that their content has been copied in a manner that could give rise to copyright and/or trademark infringement, they are requested to notify 360imprimir and provide the following information ("Notification"):
- An electronic or physical signature of the person authorized to act on behalf of the copyright or trademark owner;
- A description of the copyrighted work and/or trademark claimed to have been infringed;
- The User's address, telephone number and email address;
- A statement from the User that, in their good faith opinion, the use in question has not been authorized by the copyright/trademark owner, their agent, or the law;
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are authorized to act on behalf of the owner of the copyright or trademark at issue.
Also, in this context and with adaptation to our print-on-demand (POD) service, the 360imprimir policy is to terminate the privileges of any user who repeatedly infringes copyright by immediately informing 360imprimir of this infringement by the copyright holder or a legal representative. Notwithstanding the foregoing, if you believe that your work has been copied and posted on the services or used in a book in a way that constitutes copyright infringement, you must provide the information set forth in our intellectual property policy to 360imprimir.
Please note that this procedure is solely intended to notify 360imprimir of the occurrence of a copyright or trademark infringement by the User. To do so, you may contact us at: [email protected]
360imprimir is a registered trademark under which the company BIZAY, SA. operates, with headquarters at Hipólito Center Park, Fração F, 2.º A, Bairro Arenes, 2560-628, Torres Vedras.
At 360imprimir the privacy of your data is important. Therefore, we appreciate the trust you have placed in us. Consequently, 360imprimir has implemented various physical, electronic and procedural measures to safeguard your privacy, while preserving your personal information, and we also ensure that your data will be processed in accordance with its purposes and the rights established by law, will be guided by the legal principles existing in the scope of privacy and personal data protection, in particular the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council - General Data Protection Regulation ("GDPR") - and other applicable legislation on privacy and data protection, including national legislation that complements the GDPR. That is why we have created this privacy policy to ensure that you know what information we collect and how we use it. This developed privacy policy applies to all our customers and visitors to our website, both current and past. Therefore, when you visit and/or use our website, you must read and accept the terms of our Privacy Policy, committing to comply with it and everything established below.
This privacy policy explains the conditions under which all personal information you provide to us when you visit and/or use our website is treated. All personal information that we request from you as a visitor and/or user of our website will be treated in accordance with the privacy policy of 360imprimir and will not be shared with third parties, except in the cases stipulated in this same privacy policy.
By using our website, the User consents to the collection, storage, disclosure and use of his/her data in accordance with the provisions of this privacy policy, and accepts the terms and conditions thereof.
This privacy policy does not apply to your personal information when it becomes visible to third parties due to the provision of personal information that is disclosed when using certain features provided by our website, such as posting a comment or message on the website. Thus, if the User's comment or message contains personal data and is published by the User on a publicly accessible page, the data may be taken into account by third parties and, consequently, the User may receive unsolicited messages from them. The contents or data that the User uploads to our website that are visible to third parties are not considered personally identifiable data subject to this privacy policy and are subject to the privacy policies of third parties. The User should always act with caution when publishing this data.
360imprimir reserves the right to revise and modify this privacy policy from time to time in order to improve it by posting the revised version on its website. We also encourage you to review this privacy policy from time to time to be aware of any changes that have been made.
360imprimir informs you that by accepting this privacy policy, you also accept the privacy policy of other countries in which 360imprimir operates within the European Economic Area.
You should also note that the content of the privacy policy of all websites in countries within the European Economic Area, including the current ones, is completely coincident, differing only in the language in which they are presented. However, in case of divergence between the privacy policies of the different countries in which it operates, 360imprimir informs that the Portuguese version should prevail.
BIZAY, SA., registered in the Commercial Registry under the single registration number and legal entity 509.980.422, is the entity responsible for the processing of personal data of its customers and/or potential customers. For questions regarding the processing of your personal data, you can contact us by the following means: Address: Hipólito Center Park, Fração F, 2.º A, Bairro Arenes, 2560-046 Torres Vedras Phone : [●] E-mail: [email protected]
Under the GDPR, Personal Data means any information, of any nature and in any medium, relating to an identified or identifiable natural person. A person shall be considered identifiable when he/she can be identified directly or indirectly, for example by means of his/her name, identification number, location data, electronic identifier or other elements that allow identifying that natural person.
This Privacy Policy applies to the personal data we receive as part of our business relationship with customers, prospective customers or suppliers, as part of our compliance with applicable legal obligations, as well as to the personal data of users of our site.
In this section of the privacy policy, 360imprimir intends to describe the categories of information collected from you.
Information collected automatically by 360imprimir:
Each time you visit our website, we automatically collect information about your transactions and your use of the same website.
If you are a registered customer of 360imprimir or if you use the product editor, the data that is automatically collected will be attached to your personal information.
The purpose of this collection of information is to carry out an internal investigation conducted by 360imprimir in order to know the interests and preferences of its Users, better understand their needs and priorities and, in this way, improve the services provided. 360imprimir may also use this information to communicate platform news, promotions, discounts and other information that is deemed to be of interest to the user.
Information collected automatically:
You may provide us with certain personally identifiable information when:
- Register for a 360imprimir account;
- Use the product editor;
- Order products or gift certificates;
- Request customer service or send us any other communication;
- Participate in sweepstakes or contests;
- You sign up to receive special offers, or receive them;
- Sign up to receive newsletters, email alerts and special offers;
- Answer the questions;
- Fill out the 360imprimir representative agreement;
- Fill out our new customer brochures;
- Other situations in which the User provides his/her personal data to 360imprimir freely and spontaneously;
All data necessary for the formalization, execution and management of the contracted services may be collected, including, but not limited to:
- Contact information: name; address; e-mail; telephone/mobile; billing address; shipping address;
- Personal data: citizen card/identity card number; taxpayer number; bank details; marital status; profession; work entity;
- Identification data: customer number; contract number;
- Customer history: customer satisfaction index; services provided; local services provided; purchase and payment history;
- Other: details about devices; IP addresses;
- Please note that you may also provide us with this information about other people, including their email addresses and telephone numbers, if you email a product to a friend, forward a friend to the website or our promotions, or purchase products by entering a friend's information.
Cookies:
Our website uses cookies and other similar files to improve the quality of the website and the services provided to you. The cookies used by 360imprimir, in all its websites, do not collect personal information that allows the user to be identified, retaining only generic information, namely the way and/or place of access of the user and the way in which the websites are used. Cookies only retain information related to the User's preferences. The cookies used by our website are described below:
- Permanent Cookies: These are cookies that are stored in the browser of your electronic access devices (PC, mobile and tablet) and are used each time you visit the 360imprimir website again. They are generally used to target navigation to the user's interests, which allows us to provide a more personalized service;
- Session Cookies: These are temporary cookies that remain in the browser's cookie file until you leave the website, so there is no record on the user's hard drive. The information collected by these cookies is used to analyze site traffic patterns, which allows us to identify problems and provide a better browsing experience;
- Analysis Cookies: These are cookies that do not collect or store personal information about you (e.g. name or address) and, therefore, cannot be used to identify you. On the contrary, they consist of cookies that allow quantifying the number of users and perform the measurement and statistical analysis of how users use the service offered. In this way, they allow 360imprimir to analyze the navigation through its website, with the aim of improving the offer of products or services that we offer you.
For more information about the cookies used by 360imprimir, we advise you to read our Cookies Policy.
By registering as a User, the User authorizes 360imprimir to use the personally identifiable information provided to:
- Offer the features and functionality of the website;
- Fulfill requests for products and services made by the User;
- Pay for income earned with 360imprimir (commission model);
- Communicate with the User about the status of their orders and other requests for information related to our products and services;
- Send the User information about our products and services;
- 360imprimir's internal business purposes, such as data analysis, auditing, etc;
- Helps 360imprimir create content that is more relevant to the user;
- Inform the User about the results of sweepstakes, contests and other promotions;
360imprimir uses the email address provided by You to communicate with You about Your account and to send certain warning messages, as well as to send marketing messages and notifications from time to time. You can unsubscribe from your account communications by clicking on the unsubscribe link included in the footer of all 360imprimir emails.
By unsubscribing from 360imprimir communications, the user will stop receiving all our information about our products and services, about the results of our sweepstakes, contests and promotions but, temporarily, may continue to receive emails regarding their customer account with 360imprimir. This functionality is being revised and briefly, so if the user unsubscribes, he/she will not receive any communication from 360imprimir.
360imprimir users may refer friends/family to receive communications from 360imprimir. 360imprimir reserves the right to use the referral data provided by the sender for marketing purposes, unless otherwise authorized.
We will use non-personally identifiable information to monitor website usage and performance in order to learn more about how people use the website and thus improve our products and services and significantly improve the user experience on our website.
In general, the personal data collected is intended for the management of the contractual relationship, the provision of contracted services, the adaptation of our services to your needs and interests, and so that we can inform you about our events and our services/products.
According to the GDPR, the processing of personal data must have a legal basis that legitimizes such processing, which may be, among others:
- Consent: when you have your express consent -in writing, orally or through the validation of an option- and prior consent and if that consent is free, informed, specific and unequivocal. Examples of this are your consent to send direct marketing messages, profiling and call recording;
- Execution of the contract and pre-contractual due diligence: when the processing of personal data is necessary for the conclusion, execution and management of the contract entered into with 360imprimir, such as for the use of the website, requests for information, the preparation of service proposals, the provision of services, the management of contacts and claims, invoicing, collection and payment;
- Compliance with legal obligations: when the processing of personal data is necessary to comply with a legal obligation to which 360imprimir is subject, such as the communication of data to law enforcement, judicial, tax or regulatory bodies;
- Legitimate interest: when the processing of personal data corresponds to a legitimate interest of 360imprimir or third parties, such as improving the quality of service, fraud detection, where the reasons for its use must prevail over the rights of the data subject.
We process and store your personal data to the extent necessary to comply with our contractual and legal obligations. There are cases in which the law requires the processing and retention of data for a minimum period of time, of 10 years in the case of data necessary for information to the Tax Administration, for accounting, tax or commercial purposes. In other cases, we keep your data only for as long as is necessary for the purpose for which it was collected or, where applicable, for the time authorized by the National Data Protection Commission (CNPD). Once the maximum retention period has been reached, your personal data will be irreversibly anonymized (anonymized data may be retained) or securely destroyed.
However, when there is no specific legal obligation, the processing of data will be done only for the time necessary to fulfill the purposes for which it was collected and stored and always in accordance with the law, guidelines and decisions of the CNPD. In the context of call recording and in accordance with regulatory authorization, 360imprimir will retain the recordings as evidence of the commercial transaction and communications in the context of the contractual relationship for the period of validity of the contract agreed between the parties, plus the statute of limitations and expiration period, which is 6 months.
360imprimir may also record and retain calls for the purpose of monitoring the quality of service and on the basis of the Customer's consent, but for this purpose the calls will only be retained for a maximum period of 30 days.
With regard to video surveillance of its facilities, 360imprimir will only retain image recordings and related personal data for a maximum period of 30 days.
360imprimir may retain other personal data for longer than the duration of the contractual relationship, either on the basis of your consent, or to ensure rights or duties related to the contract, or because you have legitimate interests on which to base it, but always for the period strictly necessary to achieve the respective purposes and in accordance with the guidelines and decisions of the CNPD.
As a general rule, 360imprimir does not share your personal data with other unaffiliated persons or companies without your consent. However, 360imprimir provides data to its agents and its service providers and other trusted service providers for limited purposes, such as:
- Fulfillment of customer orders and processing of credit card transactions;
- The offer of certain products and services;
- The provision of customer support services;
- The management of information on our behalf;
- The improvement of the features and functionalities of the website.
In such cases, we require these persons to commit to use the data only for the purposes for which we provide it and in accordance with our privacy policy. Partners are legally and contractually obligated to comply with 360imprimir's privacy policy.
By registering on the Website, by registering for a promotion (e.g., a sweepstakes or contest) or a service we provide in conjunction with a third party, You agree that we may provide data (such as Your name, email address, and account activity) to such third parties, provided that they are duly authorized by You.
360imprimir provides its suppliers with the name and city/district/country of residence of 360imprimir customers who have purchased 360imprimir products from that supplier. 360imprimir may also disclose customer data (including User's name, address, telephone number, and account activity) when, in its sole discretion, it determines that such disclosure is necessary or appropriate to:
- Comply with the law;
- Comply with subpoenas, court orders, judicial orders, government investigations, or other legal proceedings;
- Enforce or enforce the terms of any of our user or license agreements;
- Investigate or respond to allegations of fraud, intellectual property infringement, or other illegal activities;
- Conduct investigations in cases of fraud or similar allegations;
- Protect the rights, property or safety of 360imprimir and our Users, or third parties;
- Protect 360imprimir operations;
- Enable 360imprimir to activate available remedies or limit damage it may incur;
You may access third party websites directly from our website. However, this privacy policy does not apply when the User accesses third party websites. 360imprimir cannot control the way third parties use the personal data you disclose to them, so you should carefully read the privacy policy of the third party website you visit before using it or disclosing your personal data to your service provider.
At 360imprimir, employees who need your data to fulfill contractual/pre-contractual and legal obligations have access to your data.
360imprimir may also process data outside of Portugal and the European Economic Area (EEA), where data protection laws may offer less protection than in Portugal and the EEA. However, it will use the security mechanisms described below.
Each time you open an account on the 360imprimir website, you are asked to choose a password to ensure the protection of your data, as well as to enter an email address.
The User is responsible for preserving the confidentiality of his/her password and User account, and is also responsible for all acts performed through the use of his/her password or User account. The User may change his/her password as many times as he/she wishes by following the instructions presented to him/her in his/her personal area.
The User agrees to:
- Immediately notify 360imprimir of any unauthorized use of the user account, or any other breach of security;
- Make sure you exit your user account at the end of each session.
360imprimir shall not be liable for any loss or damage arising from the User's failure to comply with this clause.
When you order or access your account information, we use commercially appropriate and generally accepted technical and organizational security measures to protect all information we collect about you.
In addition, as mentioned above, the user's 360imprimir account data is protected by a password to ensure the user's privacy and security. The User shall always take the necessary measures to protect the confidentiality of the password he/she chooses, in order to prevent unauthorized access to his/her password and his/her computer.
The User may choose not to provide 360imprimir with certain information, but this may result in the impossibility of using certain features of our website, as such information may be necessary for the User to:
- Register as a member;
- Participate in a contest, promotion, survey or sweepstakes;
- Ask a question;
- Or initiate other transactions on our website.
In addition, 360imprimir prevents unauthorized access or disclosure by using a variety of security measures, including encryption and authentication tools, to help protect and maintain the security, integrity and availability of your personal data. We highlight the following measures:
- Physical security measures:
- Security of facilities: Entry to facilities (including subcontractors) is restricted to workers and, in exceptional cases, to persons duly authorized by 360imprimir.
- Video surveillance cameras, to ensure the physical security of workers and documents;
- There is a data protection policy, enshrined in 360imprimir's Code of Conduct, which applies to all its employees.
- Logical security measures:
- Access to computer systems is protected by a username and password, with different levels of security and which must be modified periodically;
- The entire 360imprimir computer network is protected by antivirus, firewalls and monitoring of installed software;
- Use of SSL in the domain;
- Use of encryption technology in the collection or transfer of sensitive data.
360imprimir, in compliance with the provisions of the GDPR, guarantees the following rights to data subjects:
- Right of access: right to obtain information about which of your personal data is processed, what the purposes of the processing are, what the storage periods are, among others.
- Right of Rectification: right to request the rectification of your personal data that is inaccurate or to request the completion of personal data that is incomplete, such as address, TIN, email, telephone contacts, or others.
- Right to be forgotten: right to obtain the erasure of your personal data, provided that there are no valid grounds for retaining it, such as in cases where 360imprimir is obliged to retain it in order to comply with a legal obligation or because judicial proceedings are being carried out.
- Right to Portability: right to receive the data you have provided to us in a digital format of current use and automatic reading.
- Right of limitation: right to request the limitation of the processing of your personal data in the form of: (i) suspension of the processing or (ii) limitation of the scope of the processing to certain categories of data or purposes of the processing.
- Right to withdraw consent or the right to object: right to object to or withdraw consent at any time to the processing of data based solely on such consent, for example, in the case of data processing for marketing purposes, provided that there are no legitimate interests that prevail over your interests, rights and freedoms, for example, the defense of a right in legal proceedings.
- Right to complain: right to lodge a complaint with the national supervisory authority, the CNPD.
If you have any questions related to this Privacy Policy, as well as about the exercise of the aforementioned rights (for example, about the type of data that is stored, or if you want to obtain a copy, request the deletion or modification of such data), you should contact us at the email address [email protected].
Once we receive the documents proving the User's identity, we will provide the data, and the User may request the deletion, rectification or alteration of all or part of the data.
Unless otherwise indicated, the current privacy policy of 360imprimir applies to all information that 360imprimir has about you and your account.
The User agrees that 360imprimir may, at its sole discretion, terminate this Agreement, including, without limitation, the cancellation of their password, account (or any part thereof), or use of the Website, and remove and delete any content with which the User has contributed to the Website, at any time, with or without justification.
360imprimir may also, at its sole discretion and at any time, discontinue providing the website, or any part thereof, with or without notice. You agree that any termination of your access to the Website under any provision of this Agreement may be effected without prior notice, and acknowledge and agree that 360imprimir may, with immediate effect, deactivate or delete your account and all related files and information in your account and/or prevent any further access to such files from the Website.
Furthermore, the User agrees that 360imprimir shall not be liable to the User or any third party for any cancellation of the User's access to the website. Should the User object to any of the terms and conditions of the agreement, or be dissatisfied in any way with the website, the sole recourse is to immediately discontinue use of the website and/or cancel their account. To do so, the user must send an email with said request to [email protected].
Termination of this agreement will not affect the respective rights and obligations of the parties (including, but not limited to, payment obligations) arising prior to the date of termination.
You agree to defend, indemnify, and hold 360imprimir harmless from and against all claims, losses, liabilities, costs, and expenses, including but not limited to reasonable attorneys' and experts' fees and litigation expenses arising out of or based upon:
- The content that the User submits, publishes, or transmits through the website;
- The User's use of the website;
- The User's connection to the website;
- Breach of Contract by the User
- Violation of third-party rights by the User.
The risk of using this website by the User is the sole responsibility of the User. This website and the information, services, products, programs, and materials available through it are provided on an "as is" and "as available" basis.
The website and all its contents are provided without warranties of any kind, whether express or implied, including, but not limited to, warranties of merchantability and fitness for a particular purpose or any non-infringement. This includes:
All warranties of title, or implied warranties of merchantability, fitness for a particular purpose, and non-infringement of intellectual property rights, without limitation;
360imprimir grants no warranty:
- That the website or its contents meet the User's needs;
- that the website or service will be uninterrupted, timely, secure, or error-free;
- That the quality of any products, services, information, or other material purchased or obtained by the User through the website will meet the User's expectations.
- That defects, if any, will be rectified;
- Regarding any unauthorized access to or use of our secure servers and/or any personal and/or financial information stored therein;
- Any error, virus, or similar issues that may be transmitted to or through our services by any third party;
- References and links to products or services of independent companies may appear on the website. These references and links are provided without warranty of any kind, either express or implied.
The User agrees that 360imprimir shall not be liable for any damages that the User may suffer in connection with the website or any content therein. The User expressly agrees that the risk of using this website, including all content, data, or software distributed by or downloaded or accessed from or through the website, is at the User's sole risk. The User understands and agrees that they will assume all responsibility for any damages caused.
Neither 360imprimir nor its officers, employees, directors, agents, suppliers, or any other party involved in the creation, production, transmission, or distribution of 360imprimir's services or related services shall be liable under any circumstances, including, without limitation, in the event of its own negligence, for any loss or damage of a direct or indirect nature, including, without limitation, damages for loss of profits, goodwill, use, data, or other intangible losses (even if 360imprimir has been advised of the possibility of such damages liabilities), resulting from:
- The use or inability to use the website;
- The cost of procuring substitute goods and services to replace any goods, data, information, or services purchased or obtained, or messages received, or transactions entered into through or from the website;
- Unauthorized access to or alteration of the User's transmissions or data;
- Statements or conduct of third parties on the website, or
- Any other issues related to the website.
The User expressly acknowledges that 360imprimir shall not be liable for any defamatory, offensive, or illegal content or conduct of third parties, and that the risk of injury or damage resulting therefrom rests solely with the User.
Multiple promotional campaigns cannot be combined. Therefore, when several promotional campaigns are active, the highest discount will be automatically applied.
Abusive use of the website intended to obtain undue economic benefits by the user (promotions, discounts, or others) constitutes a crime of fraud, entitling 360imprimir to cancel the user's account, cancel any economic or other benefit that the user has illegally accessed, sue the user criminally or civilly, and demand compensation for property and moral damages.
Promotional offers or campaigns disclosed are valid only for the moment they are displayed on the website. 360imprimir reserves the right to cancel promotional actions or campaigns or to suspend them for the time it deems necessary, without prior notice to the customer.
The Shipping Offer campaign consists of reimbursing the shipping cost of the order. To this end, a credit will be applied to the customer's 360imprimir account.
The promotion is valid for any delivery option; however, the amount credited to the customer's account will always correspond to the value of the most economical shipping option.
The shipping value will be automatically returned to the 360imprimir customer's account upon payment validation. The refunded amount can be viewed in the "My Account" > "Everyone Wins" section and can be used within the following 89 days. To do so, click "Use Balance" in step 3 of the shopping cart, before finalizing your order. If the customer does not use the credit within the specified period, it will be considered expired and the amount cannot be recovered.
The campaign will be available again for any purchase 90 days after the credit is available in the 360imprimir customer account. The discount will be displayed again in the shopping cart, as explained above.
This campaign may or may not be cumulative with other campaigns. If the campaign is cumulative, it will only cover the net value actually paid by the customer.
360imprimir reserves the right to modify the terms and conditions of this campaign at any time and without prior notice.
All new customers benefit from a promotional discount of 5,00 € applicable to the purchase of a product with a price equal to or greater than 12,50 €. It is not possible to combine multiple promotional campaigns. For this reason, when other promotional campaigns are running, the highest discount will be automatically applied.
The Loyalty campaign consists of assigning a value of 3,00 € to a customer account for customers who register on the website through a link in the Loyalty campaign shared by an already registered customer. When a customer, who has registered under the conditions described above, makes their first purchase, 5,00 € is credited to the customer account of the customer who initially shared the registration link. Upon accumulating an amount equal to or greater than 100,00 € in a customer account through this campaign, the customer has the possibility of redeeming the accumulated amount. The amount will be available through a prepaid card at the customer's request. The card will be sent to the Customer's address, requiring the Customer to send all identification documents requested by 360imprimir at the time of the refund request.
This information is not exhaustive and may be superseded occasionally by other active campaigns.
Once a purchase process is completed, products cannot be modified, nor orders canceled. To guarantee delivery within short timeframes, orders are processed immediately, precluding any changes. As the product is 100% customized for the customer, order cancellation is not permitted.
However, 360imprimir reserves the right to cancel an order for free or promotional products in the event of any false or dubious identification element (name, email address, billing address, shipping address, contact, user's credit card number).
360imprimir is committed to reproducing the order in its entirety as it appears in the editorial, protecting itself from minor color variations characteristic of offset printing, typographical errors, content errors, or any other error for which the client is responsible.
360imprimir strives to ensure 100% satisfaction. However, in situations where the order does not match the order placed by the customer (only in cases of damage or defect of the order), 360imprimir undertakes to reprint the product within a short period (at no cost to the customer) or to refund the amount paid by the customer for the order, in which case the customer must send an email with the order to [email protected], within fourteen (14) days of receipt of the product. In this case, a digital image of the product will be attached to the investigation. Therefore, the exchange or refund of the order can be made as soon as we receive your contact. 360imprimir ensures that the amount in question (total amount spent on the product, including shipping costs) will be refunded within 30 days of your contact.
The prices of products are described on the website and are in euros. Prices and products are subject to change at the discretion of 360imprimir. 360imprimir may occasionally offer promotional discounts. The User must accept the conditions of the promotion in order to benefit from the discount. The User agrees not to use more than one discount per item, unless expressly permitted by 360imprimir.
The title to and risk of loss of all products ordered by the User shall pass to the Carrier upon shipment and shall pass to the User when the User signs the proof that the products ordered have been received. Purchases are subject to 360imprimir’s shipping and return policy. 360imprimir reserves the right to cancel any product order for any reason, including orders that may infringe the intellectual property rights of third parties, by notifying the Buyer of the order cancellation.
360imprimir offers three production programs, depending on the urgency of each order:
- Up to 6 business days (base price);
- 48 business hours (+ 3% of the price of the product, minimum of 1,99 €);
- 0 business hours (+ 15% of the price of the product, minimum of 4,99 €);
We recommend that you use the standard delivery time whenever possible. If we are able to expedite the production of your order, it will be delivered to you before the established deadline.
The shipping cost of your order varies depending on its weight and the urgency of production, taking into account the delivery postal code. To calculate shipping costs and delivery time, add your products to the cart, proceed to the next page, and enter your postal code.
Please note that the delivery time is calculated from 2:00 PM on each business day (closing time for production planning).
Payments can be made via PayPal, Sofort, SEPA, Cards, or Bank Transfer for purchases exceeding €500.00. Payment will be transferred on the date of the order. The final price of any product will be the price indicated on the date and time of the order. The User ensures that all data provided at the time of the order is correct and valid. The User ensures that the credit/debit card has sufficient funds to cover the costs of the order. 360imprimir reserves the right to obtain validation of the User's credit/debit card before processing any order. The contract will only be complete when the amounts are received and confirmed by 360imprimir. 360imprimir reserves the right to reject any order placed by the User.
360imprimir ensures that the entire payment process is carried out with complete security.
If 360imprimir dispatches a replacement order due to a defective product, you will be required to return the damaged product within 30 days. 360imprimir reserves the right to charge for the replacement order if the damaged order is not returned within said 30-day period.
The information and product listings on this website may contain typographical errors or inaccuracies, and may not be complete or current. Therefore, 360imprimir reserves the right to correct any errors, inaccuracies or omissions, and to change or update information at any time without prior notice (even after the User has placed their order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and/or availability. 360imprimir also reserves the right to limit or restrict product quantities (even after the User has submitted their order) for any reason, including, without limitation, if the product violates any of the terms of this Agreement.
In the event that a product is offered for sale at an incorrect price or with incorrect information due to a typographical error, an error in pricing, or product information received by 360imprimir from partners, 360imprimir reserves the right to refuse or cancel orders for products listed at the incorrect price.
360imprimir reserves the right to reject or cancel such orders, regardless of whether they have already been confirmed and the sale has been charged to the Customer. If the purchase has already been charged and the order is canceled, 360imprimir will immediately issue a credit to the Customer's credit card account or refund the amount in the same manner in which the purchase was made. If 360imprimir has overcharged for any product, it will refund the difference between the amount charged and the correct price of the product in question.
The invoice will be sent to the customer via their email account once the payment has been made and confirmed.
The invoice will also be available for download through the customer's 360imprimir account on the website www.360imprimir.es.
The seller of the products and services offered and sold on this site is 360imprimir SL, a company duly incorporated under the laws of Spain, with registered address at Paseo La Habana, num. 9 - 28036 Madrid. 360imprimir SL is a company belonging to the BIZAY, SA group, a commercial company under Portuguese law, with registered address in Portugal, Hipólito Center Park, Fracción F, 2 A, Bairro Arenes, 2560-628, Torres Vedras, registered in the Commercial Registry Office under legal entity number 509980422.
All matters relating to the protection, infringement, or illegal use of copyright-protected materials shall be governed by and resolved based on the copyright laws of Portugal. Any other matter relating to your access to or use of this website shall be governed by and resolved based on the laws of Portugal. Any legal action or proceeding relating to or arising out of your access to or use of this site shall be conducted in Portugal. As a user of the site, you agree to submit to the jurisdiction of the courts of Portugal; and you agree that jurisdiction is proper in such legal action or proceeding. You further agree not to claim, in any action or legal proceeding involving 360imprimir, that a court in Portugal is an inconvenient forum for such action or legal proceeding.
- CIMAAL - Algarve Consumer Conflict Information, Mediation and Arbitration Center (www.consumidoronline.pt/);
- Consumer Conflict Arbitration Center of the District of Coimbra (www.centrodearbitragemdecoimbra.com);
- Lisbon Consumer Conflict Arbitration Centre (www.centroarbitragemlisboa.pt);
- Oporto Consumer Information and Arbitration Centre (www.cicap.pt);
- Vale do Ave Consumer Conflicts Arbitration Center/Arbitral Tribunal (www.triave.pt);
- Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court) (www.ciab.pt); For further information, please consult the Consumer Portal at www.consumidor.gov.pt/.
